• Product(s) can only be exchanged through the Beautsy online store within 14 days from the date of purchase.
• Sale or discounted items are not eligible for return or exchange under any circumstances.
• Cash refunds are not offered.
• Items purchased from the online store cannot be exchanged or returned at physical retail locations, and vice versa.
• We do not offer exchanges or returns based on shade, color, texture, or fragrance preferences.
• Products must be unused, unopened, with tags intact, and in original condition.
• An original invoice is required for exchange within 14 days of purchase, and the product must be in its original packaging.
• For assistance, please get in touch with our Customer Care team by sending your invoice and images of the defective product to:
📧 admin@beautsy.uk